Refund Policy
Effective Date: June 15, 2025
Thank you for choosing Pstar for your personal training needs. We are committed to helping you reach your fitness goals and providing a high-quality experience. Please read our refund policy carefully before making a purchase.
1. Training Sessions (One-on-One or Group)
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All training sessions are paid in full - NO REFUND
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Cancellations: Sessions may be canceled or rescheduled with at least 24 hours’ notice.
2. Online Programs / Digital Products
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All digital product sales (e.g., workout plans, meal guides, video content) are final and non-refundable due to the nature of instant access.
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If you experience technical issues accessing your product, please contact us at pstartraining@gmail.com, and we’ll assist promptly.
3. Exceptions
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Refunds may be issued on a case-by-case basis for medical or emergency situations. Documentation may be required.
4. Contact Us
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If you have any questions or would like to request a refund, please contact:
Email: pstartraining@gmail.com
Phone: 1-813-416-5036
Website: pstartraining.com
Let's Get Training